Internet Policies

In an effort to provide the best possible Internet services to all of our customers, and to be in compliance with the Federal Communications Commission’s (FCC’s) regulations, the following policies are in place to ensure that customers are treated equally and fairly that Pronet provide network security and traffic management and that customers are aware of what is considered “acceptable use” of our Internet services.  If you have any questions concerning either of the policies below, please contact our business office at 607-637-9911, or email us at helpdesk@hancock.net.

Internet Acceptable Use Policy

Network Management Policy