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Troubleshoot your Internet:

  • How to troubleshoot your DSL modem: check for a solid green ADSL light on the DSL router. If it is not solid, re­boot the router by pulling the power plug from the back of the unit (little black cord), leave it unplugged for a full minute, then plug it back in. Let the DSL router come back up, and make sure the ADSL light goes solid green.  You may want to reboot your computer at the same time.

Also, check out these suggestions:

  • Know your bandwidth: the more computers, tablets, and games that use internet at the same time can slow down your connection. Bump up your speed by calling our of­fice today. Rates
  • The performance of Wi-Fi network connections depends on distance between the device and the wireless access point. The further away a Wi-Fi device, the slower the lo­cal connection generally runs, until it breaks altogether. Wireless signal interference in the area can also limit the effective range of a Wi-Fi connection. Examples
  • Follow this link for General Tips

Your World, Your Way: Unleash the Power of Fiber to the Home.